If you or a family member require an interpreter service, we can organize this for you, please let us know when you make an appointment. If you make an appointment and are unable to keep it, please inform the practice as soon as you can. Sometimes our schedule may be disrupted by a medical emergency or untoward event during office hours. If you have to wait for your appointment we apologize. Believe it or not, we do try to run on time.
Due to high demand for bulk billing appointments and the high number of non-attendance for GP appointments, we will charge a fee of $40 per consultation, that is not attended or not cancelled within 2 hours of the appointment time.
If this account is not paid, a letter of suspension of services and the outstanding account will be issued. There may also be the possibility of permanent suspension from the practice at the Doctor's discretion for repeat offenders.
Dr Shah requires two hour notice of cancellation prior to appt.If non attendance occurs and due to the high demand for bulk billing appointment there will be a fee of $50 for single appt and $100 for double.
If you have any concerns please speak to the Reception Staff.